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SkillCity Hair

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Shipping Policy

Our Shipping Policy

Last updated: October 21, 2026

Shipping & Delivery Policy


Last Updated: October 21, 2026


Thank you for shopping with SkillCity Hairs! We are committed to getting your hair extensions and units to you as smoothly as possible. Please review our shipping policy below.


1. Free Shipping Offer

  • We are proud to offer Free Standard Shipping on all orders! There are no hidden shipping fees at checkout.


2. Order Processing Time

  • Processing Period: Orders are typically processed within 5 to 10 business days (excluding weekends and public holidays) before they are handed over to the shipping courier.
  • Note: If you order custom-made units (like a custom-colored wig or customized frontal), processing may take an additional 7 to 12 business days.


3. Estimated Delivery Times

Once your order has been processed and shipped, estimated delivery times depend on your location:

  • Local / Domestic Shipping: 3 to 5 business days.
  • International Shipping: 7 to 14 business days (if applicable).
  • Please note that these are estimates, and delivery times may vary during peak seasons, holidays, or due to courier backlogs.


4. Shipping Couriers & Tracking

  • All orders are shipped via trusted courier services [Optional: e.g., DHL, FedEx, or local courier].
  • Once your order ships, you will receive a confirmation email or message containing your tracking number so you can monitor your package's journey.


5. Customs, Duties, and Taxes (For International Orders)

  • If you are ordering internationally, you are responsible for any customs duties, import taxes, or clearance fees levied by your local government. SkillCity Hairs has no control over these fees and cannot predict what they may be.


6. Lost, Stolen, or Delayed Packages

  • Once a package is handed over to the courier and a tracking number is active, SkillCity Hairs is not responsible for lost, stolen, or delayed packages caused by the courier or incorrect shipping addresses entered at checkout.
  • Please double-check your shipping address carefully before completing your order. If your package is delayed or lost, please contact the courier directly using your tracking number to file a claim.


Contact Us

If you have any questions about your shipment or tracking status, please reach out to us at:

  • Email: skillcityentrepreneur@gmail.com
  • WhatsApp / Phone:+234-8069-139-435