Privacy Policy
Last Updated: October 21, 2026
This Privacy Policy describes how SkillCity Hairs collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://skillcityhairs.selar.com/ or our Selar storefront.
1. Information We Collect
When you visit our store or make a purchase, we collect certain information about you to process your orders and improve your shopping experience. This includes:
- Order Information: Name, billing address, shipping address, payment confirmation (processed securely via Selar), email address, and phone number.
- Device Information: Information about your web browser, IP address, time zone, and cookies installed on your device.
- Communication Information: Any messages or emails you send to our customer support team.
2. How We Use Your Information
We use the information we collect to:
- Fulfill and manage your orders (including shipping your hair extensions and sending tracking updates).
- Communicate with you regarding your order status, customer service inquiries, or delivery updates.
- Screen our orders for potential risk or fraud.
- Send you marketing updates, promotional offers, or new product arrivals via email or SMS (only if you have opted in to receive them).
3. How We Share Your Information
We share your personal information with trusted third-party service providers to help us run our business and fulfill our obligations to you:
- Selar: Our e-commerce and payment platform, which securely handles your checkout and order processing.
- Shipping Couriers: Logistics partners (e.g., DHL, FedEx, local delivery services) who require your name, shipping address, and phone number to deliver your package.
- Legal Obligations: We may also share your information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
4. Data Security
We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. While no method of transmission over the Internet is 100% secure, we protect your checkout data using secure platform protocols.
5. Your Rights
Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. If you would like to exercise this right, please contact us using the details below.
6. Changes to This Privacy Policy
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact Us
If you have questions about our privacy practices, require more information, or wish to make a complaint, please contact us by email at:
- Email: skillcityentrepreneur@gmail.com
- Phone / WhatsApp:+234-8069-139-435